REFUND & RETURN POLICY

Refund & Return Policy

We want you to be happy with your purchase. If there is an issue with your order, please contact us and we’ll do our best to resolve it.

Returns

We accept returns for eligible products within 7 days of delivery, provided that:

The product is unused and unworn.
The product is in its original condition and packaging.
The product has not been washed, altered, damaged, or otherwise used.
The original tags, if provided, are still attached.

Products that do not meet these conditions may not be eligible for a return.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at:

contactfalcon69@gmail.com

Please include your order number and clear photos/videos showing the issue. We will review the request and, if approved, arrange an appropriate resolution such as a replacement or refund.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to the original payment method. Depending on your payment provider or bank, it may take additional time for the amount to appear in your account.

Non-Returnable Items

Returns may not be accepted for:

Products that have been worn, washed, or used.
Products damaged after delivery due to improper use.
Products without required original tags or packaging.
Items returned after the applicable return period.

Exchanges

If you need a different size, please contact us at contactfalcon69@gmail.com. Exchanges are subject to product availability and eligibility.

Cancellation

If you want to cancel your order, contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.